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Hotel Xcaret Mexico All Parks All Fun Inclusive (Adults Only) Playa del Carmen, Playa del Carmen
402US$
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Key details
About the Hotel
Carr. Chetumal - Puerto Juarez Km. 282,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Hotel Xcaret Mexico All Parks All Fun Inclusive welcomes adults to a 900-suite sanctuary with Five Diamond AAA certification, offering unlimited access to Grupo Xcaret's parks and Xcaret Xailing ferries.
Luxury Eco Suites
At Hotel Xcaret Mexico All Parks All Fun Inclusive, each suite features eco-integrating architecture with views of the Caribbean Sea, jungle, or emerald river. Accommodations include volcanic stone jacuzzis, private pools, and contemporary Mexican design elements.
Premium Dining Experience
The culinary journey spans 25 restaurants helmed by renowned chefs Martha Ortiz, Virgilio Martínez, and the Rivera-Rio brothers. The sommelier Sandra Fernández curates exclusive wine pairings at signature venues.
Cave Spa Sanctuary
Muluk Spa provides treatments in natural cave settings, combining Mayan rituals with contemporary techniques. The property features three gyms, tennis courts, paddle facilities, and a functional training circuit.
Strategic Park Location
Hotel Xcaret Mexico stands 6 miles from Playa del Carmen Airport, with proximity to Xplor Park and Emotions Native Park. The property offers round-trip airport transfers and park transportation within the All-Fun Inclusive concept.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Baggage storage
Locker room
Private beach
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Canoeing
Cycling
Tennis court
Badminton
Golf course
Pool tables
Darts
Table tennis
Yoga class
Sports trainer
Aerobics
Services
Free airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Playpen
Baby stroller
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Aqua park
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Open-air bath
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Carr. Chetumal - Puerto Juarez Km. 282,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carr. Chetumal - Puerto Juarez Km. 282,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
1.8
mi
Cave
Rio Secreto
1.3
mi
Amusement Park
Xplor Park
1.4
mi
Parks
Xenses
1.3
mi
Broadway Theatre
Teatro Tlachco
2200 ft
Garden
Mariposario
1.7
mi
Hwy 307 Km 282
Flora, Fauna y Cultura de Mexico
2800 ft
Capilla de Guadalupe
2800 ft
Xplor Theme Park
3100 ft
Amusement & Theme Parks
Plaza principal
3200 ft
Mulchi
4600 ft
Juego de pelota
3400 ft
Zona arqueologica
3700 ft
Church
Capilla de San Francisco de Asis
3900 ft
Aviario
4000 ft
Amusement Park
Xplor
4300 ft
Km 285
Emotions Native Park
4800 ft
Calica, terminal de cruceros
1.3
mi
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
1.9
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1.9
mi
Piste Cyclable sur Paseo Xaman-Ha
1.9
mi
Mahi Golf Course
2.0
mi
Store
Centro Maya
2.5
mi
Hwy 307 Km 287
Alltournative
2.2
mi
Carretera 109
Cenote Calavera
2.4
mi
Beach
Playacar Beach
2.3
mi
152 Calle Quinta Avenida
Quinta Avenida
3.8
mi
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
26.4
mi
Amusement Park
Delphinus Riviera Maya
26.4
mi
Nearby
Cenote Santa Cruz
700 ft
Restaurants
Restaurante Ha'
1.2
mi
Carretera Chetumal - Puerto Juarez Kilometro 282 Inside Hotel Xcaret Mexico
Reviews and Ratings
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily return
6.2/10
Nice
Rooms
7.8
Location
7.8
Service
6.2
Dining
6.6
Guest reviews
6.2/10
based on 5 reviews
9.0
9.0/10 based on 1244 reviews
George
United States of America,
March
2025
6.2/10
The resort has strikingly beautiful architecture and spacious rooms that offer a comfortable experience. but the service and dining left much to be desired. Despite being an all-inclusive hotel, I found the food options inconsistent and not up to par with what one would expect from a five-star hotel. The check-in process was chaotic, contributing to an overall disappointing experience.
Rooms
7.0
The rooms are spacious, well-designed, and incorporate local touches that add a luxurious feel. though they could benefit from improved soundproofing.
Service
5.0
I encountered issues with the check-in process, which felt disorganized and slow. and the staff seemed focused on upselling, which diminished the experience.
Location
6.0
The resort is located in a stunning area with amazing scenery and beautiful facilities. but navigating the hotel and its offerings was often frustrating.
Dining
5.0
While some dishes at the Asian restaurant were good, overall the food across various dining options was disappointing. with many items falling short of my expectations.
Facilities
5.0
The facilities are extensive and include a lot of amenity space. but overly long wait times for restaurants and room service diminished the enjoyment.
Kevin
United States of America,
February
2025
7.2/10
I had a fantastic time at Hotel Xcaret Mexico, enjoying stunning views, amazing food, and very nice service. However, I faced some issues with the reservation system and room service efficiency, which added some frustration to my otherwise relaxing stay.
Rooms
9.0
The room was absolutely perfect with a great view that I had requested, spacious and clean.
Service
7.0
Service was generally fantastic—staff was always helpful and smiling, but the concierge service could improve its attention to detail with reservations.
Location
9.0
The location is excellent, close to Playa del Carmen city center, making it easy to explore the nearby areas.
Dining
8.0
Dining was a treat overall—with several impressive restaurants offering gourmet food; although, the service could be slower at non-buffet places.
Facilities
7.0
The facilities like pools and the atmosphere were stunning, but I found the reservation system a bit antiquated, causing unnecessary stress.
John
United States of America,
December
2024
5.4/10
I had an amazing time at Hotel Xcaret, especially enjoying the beautiful grounds and the diverse dining options. although the experience was slightly marred by a frustrating return trip to the airport and a somewhat aggressive timeshare presentation. The service overall was quite attentive, which I appreciated, but some noise issues and a couple of restaurant closures during my stay were disappointing.
Rooms
8.0
The room was clean and well-maintained, providing a comfortable space to unwind after a long day exploring. However, I experienced some noise issues during the night due to people in the corridors.
Service
7.0
Most of the staff were friendly and helpful, eager to ensure my comfort. but I did encounter some difficulty when it came to getting assistance during my airport transfer.
Location
8.0
The hotel is beautifully situated, making it easy to access nearby parks. but it's quite sprawling, and I found myself getting lost more than once while exploring.
Dining
9.0
The food was nothing short of fantastic, with plenty of options for all dietary preferences. I loved the variety across the restaurants, though it was disappointing that a couple were closed during my visit.
Facilities
8.0
The facilities were impressive, from stunning pools to well-equipped gyms. but I felt that the value could diminish if committing to daily park visits.
Nate
United States of America,
November
2024
5.8/10
My stay at Hotel Xcaret Mexico was impressive with upscale amenities and really good staff service, though the dining could use improvement in variety and quality. The access to parks was a major perk, but some services were less than stellar. Overall, it was a unique experience with beautiful surroundings, but a few letdowns kept it from being perfect.
Rooms
9.0
The suite river view was spacious and well-appointed with high-end fixtures like a jacuzzi hydro tub and walk-in shower, although I found the tile floors a bit uncomfortable.
Service
7.0
While most staff were friendly and attentive, I did encounter some lower-level employees who gave less than stellar service, which was a bit disappointing.
Location
8.0
The resort is beautifully designed and immersive, but its layout can be a bit confusing, requiring a lot of walking to get around, which could be a hassle.
Dining
6.0
The food across various restaurants was inconsistent; some dishes were delicious while others felt mediocre and underwhelming for a place of this caliber.
Facilities
7.0
Facilities were generally great with plenty of pools and recreational activities, but the spa being under construction was a letdown, making it inconvenient to enjoy those services.
Bill
United States of America,
October
2024
6.4/10
My stay at Hotel Xcaret was a mixed experience. the beautiful grounds and friendly staff stood out, but there were significant frustrations with the service and food quality. While I appreciated the access to nearby parks and the range of facilities, the reservations process and housekeeping were quite disappointing.
Rooms
6.0
Our room was spacious with an ocean view, but it took a while for housekeeping to bring extra linens. We faced noise issues at night due to the building's structure.
Service
5.0
The service was hit or miss; while some staff were excellent and attentive, I experienced moments of rudeness, especially when trying to make restaurant reservations. Additionally, problems with housekeeping persisted throughout my stay.
Location
8.0
The hotel's location is stunning, with beautiful landscaping and a variety of pools. though it's a bit far from the main attractions.
Dining
5.0
The dining options left much to be desired; I found the food quality average overall, particularly in the main restaurants. Room service was a better option, but it took a long time to arrive.
Facilities
7.0
The facilities, including the infinity pool and kids' club, were fantastic. yet there were concerns about cleanliness and other guests occasionally being inattentive.
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